Returns
Our policy lasts 30 days. We cannot provide you with a refund or exchange if thirty days have passed since your purchase.

Your item needs to be unused and in the same condition that you received it in order to be eligible for a return. It needs to be in its original box as well.

We need a receipt, proof of purchase, or order number in order to process your return.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error.

we cannot refund any item damaged after arrival due to misuse, wear and tear or accidents.

Non-refundable items returned to our warehouse will require payment for the return postage to the customer if they request these non-refundable items back.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please get in touch with us at [email protected]

Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email via our contact page.

Shipping
To return your product, you should mail your product to: ONESAVE LIMITED, Ajitav Sahoo, 13 Mountsteven Avenue, Peterborough, Cambridgeshire, PE4 6HS, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.